We also try to provide urgent care for our clients. However, if you feel your pet needs to be seen before you are able to schedule an appointment, our veterinarians will try to work you into the schedule. You will be asked to come in at a certain time and then we will work to get your pet seen as soon as possible in between our regularly scheduled appointments.
There could be a wait time but we try to see all urgent cares as soon as we are available. We will have a technician or veterinary assistant check you and your pet into a room, get a history and then we will provide you with the approximate amount of time the pet will be staying with us. We will also provide you with a written estimate of the services that are being recommended for the health care treatment of your pet problem.
You will be asked to sign the estimate giving us permission to do the recommended treatment and then you will be asked to provide payment of the treatments when your pet is discharged.
Emergency After Hours
We do have a clinician available after-hours for our regular patients. If it is after-hours and you are an established client of Elko Veterinary Clinic and you need to speak with a veterinarian immediately, you can make an on-demand call on the Airvet app and you will be connected on a facetime call with a veterinarian right away. You can download the app for free on the app store or google play. Please make sure to select Elko Veterinary Clinic as your primary veterinarian so calls will be routed directly to us.
For non-urgent matters, please send a call request on the Airvet app. If you are not a current client of Elko Veterinary Clinic, please call your regular Veterinarian. If you are unable to reach your regular veterinarian, please use the Airvet app to reach a veterinarian right away.
For those without a smartphone, please call 775-388-8250 and leave a voicemail and one of our doctors will try to get back to you as soon as possible. This will take longer than using Airvet.
If you are a non-client please contact your regular veterinarian, you can leave a message and we will return your call if possible, based on the doctor's availability, as the needs of our regular Elko Veterinary Clinic patients must take priority.
Types of Emergencies include:
- Hit by car
- Dog/cat fight wounds
- Trouble breathing
- Vomiting & diarrhea
- Not eating for several days
- Unable to urinate or defecate
- Difficulty giving birth
- Troubles walking or standing
- Swollen eyes
We require payment in full upon the discharge of your pet.